Help, I lost my receipt! Now how do I get my rebate?
Most stores can reprint you a receipt, especially if you paid with a credit card and know the exact date of your purchase. Once you have a receipt follow the instructions on the rebate coupon and submit the rebate. A receipt is required to claim your rebate. |
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Is it best to send a copy of my receipt and hold onto the original?
You'll need to review the rebate form (or legal description) to see whether or not the manufacturer asks you to send the original. Most times the manufacturer requires and original receipt. However , if you send your original, always keep a copy for yourself. |
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If I'm asked to send the original "UPC," what does that mean?
 This means you need to send the product bar code, usually found on the packaging. But some boxes may have several different looking bar codes, and it can get confusing! If you are unsure, ask someone at the point of purchase or call the customer service number on your rebate form. |
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I forgot to send in for my rebate and now it has expired. If I send it in late, will I be able to get my rebate?
Promotions such as rebates are carefully planned for very specific time frames. If the postmark date has passed for your rebate, unfortunately you will not qualify. But truthfully, what makes a rebate special is the fact that they aren't offered all the time - so check your dates and apply promptly! |
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Do I have to supply personal information such as an email address with my submission?
Information in addition to address and product information is used only to help provide you additional information regarding the status of your rebate once it is submitted. Once your rebate request is received and entered, we will notify you, via email, if an email address is provided, of the status of your request. You'll also be able to track the progress of your submission through our website so you know when to expect your rebate reward. |
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I bought more than one of the same product that a rebate was offered on. Can I submit for more than one rebate?
Many rebates have a limit on the number of claims that can be submitted on a single promotion. To find out the specific rules for the promotion you are submitting, please review the promotion details on your rebate form or website. |
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How do I check the status of my rebate?
Checking the status of your rebate is easy. You can check the status of your rebates by simply clicking on www.spectrumrebates.com and completing the requested information. If you prefer to call to get the status of your rebate, you may utilize our automated voice response service to quickly get the status of your submission. To utilize this service, simply dial the toll-free number 1-888-641-4125. |
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I checked the status of my rebate and it states that my rebate is invalid. What do I need to do to receive my rebate?
If your rebate is invalid due to missing information such as original UPC or other proof of purchase you may submit the missing information to:
Spectrum Brands Rebate Processing
Resubmission Department
P.O. Box 540025
El Paso , TX 88554-0025
Be sure to include your name, address, phone number, promotion name and tracking number, which can be retrieved at www.spectrumrebates.com |
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Resubmissions
For more information about an invalid rebate because of:
UPC
Purchase Date
Missing Original Receipt
Postmark Date |
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UPC
Your rebate submission is invalid due to a missing UPC. This means that a legible UPC bar code was not received, or the UPC received was not the correct product for this promotion. You will need to send either the original or a copy of the product code; which is a 12-digit number under the bar code. Ten digits are directly under the bar code with one digit to the left and one digit to the right, usually beginning with a zero or a seven. Please send all resubmissions to:
Spectrum Brands Rebate Processing
Resubmission Department
P.O. Box 540025
El Paso , TX 88554-0025 |
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Purchase Date
Your submission is invalid due to purchase date. The purchase date must fall within the promotion time frame specified on the rebate coupon or on the rebate website. Please send all resubmissions to:
Spectrum Brands Rebate Processing
Resubmission Department
P.O. Box 540025
El Paso , TX 88554-0025 |
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Missing Original Receipt
Your submission is invalid due to a missing original receipt. This means that a legible copy of your receipt was not received with your rebate submission. Most stores can reprint your receipt, especially if you paid with a credit card and you know the exact date of the purchase. Please send all resubmissions to:
Spectrum Brands Rebate Processing
Resubmission Department
P.O. Box 540025
El Paso , TX 88554-0025 |
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Postmark Date
Your submission is invalid due to postmark date. The postmark date is the date on which the Post Office stamps your envelope. You cannot qualify for a promotion if you do not mail your rebate by the specified post mark date located on the rebate coupon or on the rebate website. Please send all resubmissions to:
Spectrum Brands Rebate Processing
Resubmission Department
P.O. Box 540025
El Paso , TX 88554-0025 |
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